Arc | Montenegro

1. Introduction

Welcome to Ârc ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thearccity.com and use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you provide when joining our community or subscribing to our newsletter.
Payment Information: When you make purchases through our platform, payment processing is handled by Stripe. We do not store your full payment card details.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
Communications: Records of correspondence if you contact us directly.

3. How We Use Your Information

We use your information for the following purposes:

To provide and maintain our services
To process transactions and send related information
To send you updates, newsletters, and marketing communications (with your consent)
To respond to your inquiries and provide customer support
To improve our website and services
To comply with legal obligations

4. Information Sharing

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., Stripe for payments, Substack for newsletters).
Legal Requirements: When required by law or to protect our rights and safety.
Business Transfers: In connection with any merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt-out of marketing communications
Withdraw consent where applicable

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: hello@thearccity.com